We are here for you
Do you have any questions?
You can find answers to questions about delivery, returns, orders and other topics here.
âť“Frequently Asked Questions:Â
https://susan-bay.com/pages/faq
📧 Email: hello@susan-bay.com
Support hours:
Monday – Friday, 9:00 AM – 5:00 PM (AEDT)
Our customer service team usually replies within 12–24 hours on weekdays.
Use the contact form below or email us directly:
👉 hello@susan-bay.com
By women, for women
What began as a simple idea shared between friends by the coast has grown into a community of women throughout Australia and New Zealand, brought together by a shared love for feeling confident, comfortable, and effortlessly stylish.
At Susan Bay, each piece is thoughtfully designed to fit beautifully and feel easy to wear, perfect for sunny afternoons, seaside escapes, and every moment in between.
For the Susan Bay community: exclusive early access to limited favourites.
Once they’re gone, they’re gone for good. 🧡
